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HP Pavilion G6 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
ATI and ATI Mobility Radeon are trademarks
of Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and
used by Hewlett-Packard Company under
license. Intel and Core are trademarks of
Intel corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Fourth Edition: August 2011
Document Part Number: 665584-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 8
Top ........................................................................................................................................ 8
TouchPad ................................................................................................................. 8
Lights ....................................................................................................................... 9
Button .................................................................................................................... 10
Keys ...................................................................................................................... 11
Front ..................................................................................................................................... 12
Right side .............................................................................................................................. 13
Left side ................................................................................................................................ 14
Display ................................................................................................................................. 16
Bottom .................................................................................................................................. 17
3 Illustrated parts catalog .................................................................................................. 18
Serial number location ............................................................................................................ 18
Computer major components ................................................................................................... 19
Display assembly components ................................................................................................. 27
Mass storage devices ............................................................................................................. 29
Miscellaneous parts ................................................................................................................ 31
Sequential part number listing .................................................................................................. 33
4 Removal and replacement procedures ............................................................................ 41
Preliminary replacement requirements ....................................................................................... 41
Tools required ......................................................................................................... 41
Service considerations ............................................................................................. 41
Plastic parts ............................................................................................. 41
Cables and connectors ............................................................................. 42
Drive handling ......................................................................................... 42
Grounding guidelines .............................................................................................. 43
Electrostatic discharge damage .................................................................. 43
v
Packaging and transporting guidelines ........................................ 44
Workstation guidelines .............................................................. 44
Equipment guidelines ................................................................. 45
Component replacement procedures ........................................................................................ 46
Serial number ......................................................................................................... 46
Computer feet ......................................................................................................... 47
Battery ................................................................................................................... 48
Service door ........................................................................................................... 49
Hard drive ............................................................................................................. 50
Optical drive .......................................................................................................... 52
WLAN module ........................................................................................................ 54
Memory module ...................................................................................................... 56
Keyboard ............................................................................................................... 57
Top cover ............................................................................................................... 60
Power button board ................................................................................................. 63
TouchPad button board ............................................................................................ 65
TouchPad LED board ............................................................................................... 67
Speaker assembly ................................................................................................... 68
USB board ............................................................................................................. 69
Power connector ..................................................................................................... 70
Display assembly .................................................................................................... 71
System board ......................................................................................................... 78
RTC battery ............................................................................................................ 82
Heat sink assembly .................................................................................................. 84
Processor ............................................................................................................... 88
5 Specifications .................................................................................................................. 91
Computer specifications .......................................................................................................... 91
39.6-cm (15.6-in) display specifications .................................................................................... 92
Hard drive specifications ........................................................................................................ 93
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................. 94
Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications .......................... 95
6 Setup Utility (BIOS) ......................................................................................................... 96
Starting Setup Utility ............................................................................................................... 96
Using Setup Utility .................................................................................................................. 96
Changing the language of Setup Utility ...................................................................... 96
Navigating and selecting in Setup Utility .................................................................... 97
Displaying system information ................................................................................... 97
Restoring factory default settings in Setup Utility .......................................................... 97
Exiting Setup Utility ................................................................................................. 97
vi
Updating the BIOS ................................................................................................................. 98
Determining the BIOS version ................................................................................... 98
Downloading a BIOS update .................................................................................... 99
7 Backup and recovery .................................................................................................... 100
Restore ............................................................................................................................... 101
Creating restore media ......................................................................................................... 101
Performing a system restore ................................................................................................... 102
Restoring using the dedicated recovery partition (select models only) ........................... 102
Restoring using the restore media ............................................................................ 103
Changing the computer boot order .......................................................................... 104
Backing up and recovering your information ........................................................................... 104
Using Windows Backup and Restore ....................................................................... 105
Using Windows system restore points ...................................................................... 106
When to create restore points .................................................................. 106
Create a system restore point ................................................................... 106
Restore to a previous date and time .......................................................... 106
8 Power cord set requirements ........................................................................................ 107
Requirements for all countries ................................................................................................ 107
Requirements for specific countries and regions ....................................................................... 108
9 Recycling ...................................................................................................................... 110
Index ............................................................................................................................... 111
vii
1 Product description
Category Description Intel® AMD®
Discrete UMA Discrete UMA
HP Pavilion G6 Notebook PC √ √ √ √
Processors Intel® Core™ i7-2620M processor (2.7 GHz,
SC turbo up to 3.40 GHz, 4 MB L3 cache),
Dual 35 W
√ √
Intel Core i5-2540M processor (2.6 GHz, SC
turbo up to 3.3 GHz, 3 MB L3 cache), Dual 35
W
√ √
Intel Core i5-2520M processor (2.5 GHz, SC
turbo up to 3.2 GHz, 3 MB L3 cache), Dual 35
W
√ √
Intel Core i5-2430M processor (2.4 GHz, SC
turbo up to 3.0 GHz, 3 MB L3 cache), Dual 35
W
√ √
Intel Core i5-2410M processor (2.3 GHz, SC
turbo up to 2.9 GHz, 3 MB L3 cache), Dual 35
W
√ √
Intel Core i3-2350M processor (2.3 GHz, 3 MB
L3 cache) Dual 35 W
√ √
Intel Core i3-2330M processor (2.2 GHz, 3 MB
L3 cache) Dual 35 W
√ √
Intel Core i3-2310M processor (2.1 GHz, 3 MB
L3 cache) Dual 35 W
√ √
Intel Core i5-480M processor (2.66 GHz, SC
turbo up to 2.93 GHz, 3 MB L3 cache), Dual
35 W
√ √
Intel Core i3-390M processor (2.66 GHz, 3 MB
L3 cache), Dual 35 W
√ √
Intel Core i3-380M processor (2.53 GHz, 3 MB
L3 cache), Dual 35 W
√ √
Intel Pentium B960 processor (2.2 GHz, 2 MB
L3 cache) Dual 35 W
√ √
1
Category Description Intel® AMD®
Discrete UMA Discrete UMA
Intel Pentium B950 processor (2.1 GHz, 2 MB
L3 cache) Dual 35W
√ √
Intel Pentium P6300 (2.26 GHz, 3 MB L3
cache), Dual 35 W
√ √
Intel Pentium P6200 (2.13 GHz, 3 MB L3
cache), Dual 35 W
√ √
AMD E Series E450 (1.65 GHz, 1 MB L2
cache, 1333MHz), Dual 18 W
√
AMD A Series APU A8-3500M (2.4 GHz/1.5
GHz, 4 MB L2 cache), Quad 35 W
√ √
AMD A Series APU A6-3400M (2.3G Hz/1.4
GHz, 4 MB L2 cache), Quad 35 W
√ √
AMD A Series APU A4-3300M (2.5 GHz/1.9G
Hz, 2 MB L2 cache), Dual 35 W
√ √
AMD A Series APU E2-3000M (2.4 GHz/1.8
GHz, 1 MB L2 cache), Dual 35 W
√ √
AMD Phenom II N970 processor (2.2 GHz, 2
MB L2 cache, 1333 MHz, 3.6 GT/s), Quad 35
W
√ √
AMD Phenom II P960 processor (1.8 GHz, 2
MB L2 cache, 1066 MHz, 3.6 GT/s), Quad 25
W
√ √
AMD Phenom II N870 processor (2.3 GHz, 1.5
MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35
W
√ √
AMD Phenom II P860 processor (2.0 GHz, 1.5
MB L2 cache, 1066 MHz, 3.6 GT/s), Triple 25
W
√ √
AMD Phenom II N850 processor (2.2 GHz, 1.5
MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35
W
√ √
AMD Phenom II N660 processor (3.0 GHz, 2
MB L2 cache, 1333 MHz, 3.6 GT/s), Dual 35
W
√ √
Chipset Intel HM65 Express Chipset (Intel 2nd
Generation, B9xx Processors)
√ √
Intel HM55 Express Chipset (Intel Previous
Generation Processors)
√ √
AMD A50M FCH (AMD E-Series Processors) √
AMD A60M FCH (AMD A Series Processors) √ √
2 Chapter 1 Product description
Category Description Intel® AMD®
Discrete UMA Discrete UMA
AMD RS880M + SB820M (AMD Phenom,
Turion, Athlon, V Series Processors)
√ √
Graphics Intel HD Graphics 3000 √
Intel HD Graphics √ √ √
ATI Radeon™ HD 6470M with 512 MB of
dedicated video memory
√ √
ATI Radeon HD 6470M with 1 GB of dedicated
video memory (128 Mx16 DDR3, 900 MHz×4
PCs)
√ √
nVidia® N12P-GV (NVIDIA GeForce® GT
520M with 1024MB of dedicated video
memory (128 Mx16 DDR3 900MHz x 4 PCs)
√
AMD Radeon™ HD 6320 √
AMD Radeon HD 6620G √
AMD Radeon HD 6520G √
AMD Radeon HD 6480G √
AMD Radeon HD 6380G √
AMD Radeon HD 6640G2 √
AMD Radeon HD 6540G2 √
AMD Radeon HD 6510G2 √
Support for HD-DVD playback with HD decoder
and DX11 and HDMI
√ √ √ √
Panel 39.6-cm (15.6-in) HD LED BrightView
(1366×768)
√ √ √ √
16:9 wide aspect ratio √ √ √ √
Memory 2 customer-accessible/upgradable SODIMM
slots:
●DDR3-1333 MHz Dual Channel Support
(Intel 2nd Generation Processors, All AMD
Processors Except AMD E Series)
√ √
●DDR3-1333 MHz Single channel support
(AMD E Series Processors)
√
●DDR3-1066 MHz Dual Channel Support
(DDR3-1333 downgraded to DDR3-1066)
(Intel Previous Generation Processors)
√ √
Supports up to 6 GB of system memory in the
following configurations:
●6144 MB (4096 MB × 1 + 2048×1) √ √ √ √
3
Category Description Intel® AMD®
Discrete UMA Discrete UMA
●4096 MB (4096 MB × 1) √ √ √ √
●4096 MB (2048 MB × 2) √ √ √ √
●3072 MB (1024 MB × 1 + 2048 MB × 1) √ √ √ √
●2048 MB (2048 MB × 1) √ √ √ √
●2048 MB (1024 MB × 2) √ √ √ √
●1024 MB (1024 MB × 1) √ √ √ √
Hard drives Supports the following 9.5 mm, 6.35-cm (2.5
in) SATA hard drives:
●750 GB, 5400 rpm √ √ √ √
●640 GB, 5400 rpm √ √ √ √
●500 GB, 7200 rpm; 5400 rpm √ √ √ √
●320 GB, 5400 rpm √ √ √ √
Supports the following 7 mm, 6.35-cm (2.5
in) SATA hard drives:
●320 GB, 7200 rpm √ √ √ √
●250 GB, 7200 rpm √ √ √ √
Optical drives 12.7 mm (0.50-in) fixed SATA tray load √ √ √ √
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive
√ √ √ √
Blu-ray Disc ROM with DVD±R/RW SuperMulti
Double-Layer Drive
√ √ √ √
Non-optical drive support (protective insert
feature)
√ √ √ √
Webcam VGA camera (640x480 by 24 frames per
second), fixed angle (no tilt), with activity light
and single digital microphone
√ √ √ √
Audio High-definition audio supports:
Microsoft® premium requirements with HP Altec
Lansing speakers
SRS Premium Sound technology
√ √ √ √
Ethernet Integrated 10/100 network interface card (NIC) √ √ √ √
Integrated wireless local area network (WLAN)
options by way of wireless module and 2
wireless antennas built into display assembly
√ √ √ √
Supports the following WLAN formats:
4 Chapter 1 Product description
Category Description Intel® AMD®
Discrete UMA Discrete UMA
●Intel Centrino® Wireless-N 1030 +
Bluetooth (802.11b/g/n)
√ √
●Intel Centrino Wireless-N 1000 (802.11b/
g/n) with WiDi
√ √
●Atheros AR9285 802.11b/g/n 1x1 WiFi
Adapter
√ √ √ √
●Ralink 5390GN 802.11b/g/n 1x1 WiFi
Adapter
√ √ √ √
●Broadcom 4313 802.11b/g/n 1x1 WiFi
and 2070 Bluetooth 2.1+EDR Combo
adapter (BT3.0+HS ready)
√ √ √ √
●Broadcom 4313GN 802.11b/g/n 1x1
WiFi Adapter
√ √ √ √
●Broadcom 4313AGN 802.11a/b/g/
draft-n WiFi Adapter
√ √
●Ralink 5390BC8 802.11b/g/n 1x1 WiFi
and Bluetooth 3.0+HS Combo Adapter
√ √ √ √
●Realtek 8188GN 802.11b/g/n 1x1 WiFi
Adapter
√ √ √ √
●Atheros 9485GN 802.11b/g/n 1x1 WiFi
and 3012 Bluetooth 4.0 Combo Adapter
√ √ √ √
●Realtek 8188BC8 802.11a/b/g/n 2x2
WiFi and Bluetooth 3.0+HS Combo
Adapter
√ √
●Atheros AR9002WB-1NGB 802.11b/g/n
1x1 WiFi and Bluetooth 2.1+EDR Combo
Adapter
√ √
External media
card
Digital Media Slot supporting SD, SDHC, SDXC
(UHS104 compliant), and MMC
√ √ √ √
Internal card One half-size Mini Card slot for WLAN √ √ √ √
Ports Audio-in (digital microphone) √ √ √ √
Audio-out (stereo headphone) √ √ √ √
High-Definition Multimedia Interface (HDMI)
version 1.4 supporting up to 1920x1200 @ 60
Hz
√ √ √ √
Hot plug/unplug with auto-detect for correct
output to wide-aspect vs. standard aspect video
√ √ √ √
RJ-45 (Ethernet) √ √ √ √
Three USB 2.0 ports √ √ √ √
5
Tuotetiedot
| Merkki: | HP |
| Kategoria: | Kannettava tietokone |
| Malli: | g6-1352ej |
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