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RQ768N4GBE
English
EN
USER’S OPERATION MANUAL
Before operating this unit, please read this manual
thoroughly, and retain for future reference

Safety and warning information ......................................................................................................................
Installing your new appliance.............................................................................................................................
Description of the appliance...............................................................................................................................
Display controls.............................................................................................................................................................
Using your appliance..............................................................................................................................................
Cleaning and care....................................................................................................................................................
Helpful hints and tips...............................................................................................................................................
Troubleshooting..........................................................................................................................................................
Disposal of the appliance.....................................................................................................................................
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Contents
Thank you for choosing Hisense. We are sure you will find your new refrigerator a
pleasure to use. However, before you use the appliance, we recommend that you
carefully read the instructions, which provide details about installing and using
the product. Please keep this manual for future reference.

For your safety and correct usage before installing and first
using the appliance, read this user manual carefully,
including its hints and warnings. To avoid unnecessary
mistakes and accidents, it is important to make sure that all
people using the appliance are thoroughly familiar with it
operation and safety features. Save these instructions and
be sure that they remain with the appliance if it is moved or
sold, so that anyone using it throughout its life, will be
properly informed on its usage and safety notices. For the
safety of life and property, keep the precautions of these
user's instructions as the manufacturer is not responsible for
damages caused by omission.
01
Safety and warning information
According to EN standard
This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without
supervision.
Safety for children and others who are vulnerable people

According to IEC standard
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a
person responsible for their safety.
Keep all packaging away from children as there is risk
of suffocation.
If you are discarding the appliance, pull the plug out of
the socket, cut the connection cable (as close to the
appliance as you can) and remove the door to prevent
children playing from suffering an electric shock or
from closing themselves inside it.
If this appliance, featuring magnetic door seals, is to
replace an older appliance having a spring lock (latch)
on the door or lid, be sure to make the spring lock
unusable before you discard the old appliance. This will
prevent it from becoming a death trap for a child.
Safety for children and others who are vulnerable people
02
Safety and warning information

WARNING
This appliance is intended to be used in household and
similar applications such as 1. staff kitchen areas in
shops, offices and other working environments; 2. farm
houses and by clients in hotels, motels and other
residential type environments;
1. bed and breakfast type environments;
2. catering and similar non-retail applications.
WARNING
Fill with potable water only.
WARNING
Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
WARNING
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
WARNING
Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
General safety
03
Safety and warning information

WARNING
Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
WARNING
Do not damage the refrigerant circuit.
WARNING
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the
type recommended by the manufacturer.
WARNING
The refrigerant and insulation blowing gas are
flammable. When disposing of the appliance, do so
only at an authorized waste disposal centre. Do not
expose to flame.
WARNING
When positioning the appliance, ensure the supply
cord is not trapped or damaged.
WARNING
Do not locate multiple portable socket-outlets or
portable power supplies at the rear of the appliance.
General safety
04
Safety and warning information

WARNING
The illumination lamps must not be replaced by the
user! If the illumination lamps is damaged, contact the
customer helpline for assistance. This warning is only
for refrigerators that contain illumination lamps.
Replacing the illuminating lamps
05
Safety and warning information
The refrigerant isobutene (R600a) is contained within
the refrigerant circuit of the appliance, a natural gas
with a high level of environmental compatibility, which
is nevertheless flammable. During transportation and
installation of the appliance, ensure that none of the
components of the refrigerant circuit become
damaged. The refrigerant (R600a) is flammable.
Refrigerant

1. The power cord must not be lengthened.
2. Make sure that the power plug is not crushed or
damaged. A crushed or damaged power plug may
overheat and cause a fire.
3. Make sure that you can access the main plug of the
appliance.
4. Do not pull the main cable.
5. If the power plug socket is loose, do not insert the
power plug. There is a risk of electric shock or fire.
6. You must not operate the appliance without the
interior lighting lamp cover.
7. The fridge is only applied with power supply of single
phase alternating current of 220~240V/50Hz. If
fluctuation of voltage in the district of user is so large
that the voltage exceeds the above scope, for safety
sake, be sure to apply A. C. Automatic voltage regulator
of more than 350W to the fridge. The fridge must be
employed a special power socket instead of common
one with other electric appliances. Its plug must
match the socket with ground wire.
Electrical safety
07
Safety and warning information

08
Safety and warning information
Do not store flammable gas or liquids in the appliance,
There is a risk of an explosion.
Do not operate any electrical appliances in the appliance
(e. g. electric ice cream makers, mixers etc.).
When unplugging always pull the plug from the mains
socket, do not pull on the cable.
Do not place hot items near the plastic components of
this appliance.
This refrigerating appliance is not intended to be used as
a built-in appliance.
Do not place food products directly against the air outlet
on the rear wall.
Store pre-packed frozen food in accordance with the
frozen food manufacture’s instructions.
The appliances manufactures storage recommendations
should be strictly adhered to. Refer to relevant instructions
for storage.
Do not place carbonated or fizzy drinks in the freezer
compartment as it creates pressure on the container,
which may cause it to explode, resulting in damage to the
appliance.
Do not place food products directly against the air outlet
on the rear wall.
Store pre-packed frozen food in accordance with the
frozen food manufacture's instructions.
Daily use

and lips.
To avoid items falling and causing injury or damage to the
appliance, do not overload the door racks or put too much
food in the crisper drawers.
10
Safety and warning information
Before maintenance, switch off the appliance and
disconnect the mains plug from the mains socket.
Do not clean the appliance with metal objects, steam
cleaner, ethereal oils, organic solvents or abrasive
cleansers.
Do not use sharp objects to remove frost from the
appliance. Use a plastic scraper.
Caution! Care and cleaning
Installation Important
For electrical connection carefully, follow the instructions
given in this manual. Unpack the appliance and check if
there are damages on it.
Do not connect the appliance if it is damaged. Report
possible damages immediately to the place you bought it.
In this case retain packing.
It is advisable to wait at least four hours before connecting
the appliance to allow the oil to flow back in the
compressor.
Adequate air circulation should be around the appliance,
lacking this leads to overheating. To achieve sufficient
ventilation, follow the instructions relevant to installation.
Wherever possible the back of the product should not be

too close to a wall to avoid touching or catching warm
parts (compressor, condenser) to prevent the risk of fire,
follow the instructions relevant to installation.
The appliance must not be locate close to radiators or
cookers.
Make sure that the mains plug is accessible after the
installation of the appliance.
11
Safety and warning information
Any electrical work required to do the servicing of the
appliance should be carried out by qualified electrician or
competent person.
This product must be serviced by an authorized Service
Center, and only genuine spare parts must be used.
1. If the appliance is Frost Free.
2. If the appliance contains freezer compartment.
Service
Children aged from 3 to 8 years are allowed to load and
unload refrigerating appliances. (This clause applies
only to the EU region.)
Note

adjustable blttom feet
For sufficient leveling and air
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted. Please use a
suitable spanner.
To allow the doors to self-close, tilt
back the top backwards at about
15mm or 0.5 by turning the adjustable
feet.
Leveling of appliance
For proper installation, this
refrigerator must be placed on a
level surface of hard material
that is the same height as the
rest of the flooring, This surface
should be strong enough to
support a fully loaded
refrigerator.
The rollers, which are not castors,
should be only used for forward
or backward movement. Moving
the refrigerator sideways may
damage your floor and the
rollers.
Warning
13
Installing your new appliance
Ambient temperature
+10°C to +32°C
+16°C to +32°C
+16°C to +38°C
+16°C to +43°C
Climate class
SN
N
ST
T
Stand your appliance in a dry place to
avoid high moisture damage. Keep the
appliance out of direct sunlight, rain or
frost. Stand the appliance away from
heat sources such as stoves, fires or
heaters.
This appliance performs well in the
climate class from SN to ST. It may
not work properly if being left at a
temperature above or below the
indicated range for a long period.
Note
Whenever you want to move the
appliance, remember to turn the feet
back up, so that the appliance can
roll freely. Reinstall the appliance
when relocating.

14
Description of the appliance
01. Rotary separator
02. Fridge door rack
03. HI-NANO Progress
04. Fridge shelf part
05. Fresh pantry cover plate
06. Fresh pantry
13. Temperature sensing probe
14. Humidity control drawer
15. Convertible compartment LED light
16. Convertible compartment upper drawer
17. Convertible compartment middle drawer
18. Convertible compartment lower drawer
The HI-NANO sterilization and deodorization system runs intelligently and automatically.
When it displays 100%, the system can play a good sterilization and deodorization role.
Caution!
HI-NANO Progress does not represent the progress of sterilization and deodorization.
Due to constant development of our products, your refrigerator may be slightly different
from this instruction manual, but its functions and usage remain the same.
To get the best energy efficiency of this product, please place all shelves, drawers on their
original position as the illustration above. This product contains two light source of energy
efficiency class G on the top of the refrigerating chamber.
This product contains two defrosting heater, they may not work at the same time, the
defrosting power will be less than the rated power.
Note
View of the appliance
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03
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05
02
07. Vacuum fresh drawer
08. Freezer zone LED light
09. Freezer upper drawer
10. Freezer middle drawer
11. Freezer lower drawer
12. Fridge zone LED light

Display controls
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After that, touch the key continuously,
the temperature will be set according
to the following sequence:
8°C 7°C 6°C 5°C 4°C 3°C 2°C→ → → → → →
“My Fresh Choice
compartment
temperature control”
Press “ ” , until the icon “ ” is
illuminated.
Press “ ” , the temperature display
area flashes to display the current
temperature set in the convertible
compartment. After that, touch the key
continuously, the temperature will be
set according to the following
sequence:
-20°C -19°C . . . → → → →0°C . . . . 4°C 5°C→ →
Press “ ” , the temperature display
area flashes to display the current
temperature set in the convertible
compartment. After that, touch the key
continuously, the temperature will be
set according to the following
sequence:
5°C 4°C . . . → → → →0°C . . . → →-19°C -20°C
When setting the temperature of
the fridge compartment, if the key
is not operated for about 10
seconds, the temperature display
will stop flashing, indicating that
the setting is effective.
Note
When setting the temperature of
the convertible compartment, if
the key is not operated for about
10 seconds, the temperature
display will stop flashing,
indicating that the setting is
effective.
Note
“Freezer temperature control”
Press “ ” , until the icon “ ” is
illuminated.
Press “ ” , the temperature display
area flashes to display the current
temperature set in the freezer
compartment. After that, touch the key
continuously, the temperature will be
set according to the following
sequence:
-25°C -24°C . . . → → → →-18°C . . . . -16°C -15°C→ →
Press “ ” , the temperature display
area flashes to display the current
temperature set in the freezer
compartment. After that, touch the key
continuously, the temperature will be
set according to the following
sequence:
-15°C -16°C . . . . -18°C . . . → → → → →-24°C -25°C→

Display controls
Super Cool will automatically turn
off after a period of time, and the
refrigerator will revert to its
previous temperature setting.
Note
When setting the temperature of
the freezer compartment, if the
key is not operated for about 10
seconds, the temperature display
will stop flashing, indicating that
the setting is effective.
Note
18
Press“ ” repeatedly until the Super
Cool Icon“ ” appears.
The Super Cool feature helps to keep
food stored in the fridge at the set
temperature during periods of high
usage, large grocery loads, or
temporarily warm room temperatures.
The Super Cool feature lowers the
temperature in the fridge component
to 2°C to cool food faster.
“Super Cool”
“Energy Save”
Press “ ” repeatedly until the Eco
Icon“ ” appears. The appliance
automatically sets the following
temperatures:
Fridge compartment: 6°C
Freezer compartment: -17°C
“Super Freeze”
Press “ ” repeatedly until the Super
Freeze Icon “ ” appears.
The Super Freeze feature helps to keep
food stored in the freezer at the set
temperature during periods of high
usage, large grocery loads, or
temporarily warm room temperatures.
The Super Freeze feature lowers the
temperature in the freezer component
to -31°C to freeze food faster.
Super Freeze will automatically
turn off after a period of time, and
the freezer will revert to its previous
temperature setting.
When selecting the Super Freeze
function, ensure there are no
bottled in the freezer
compartment. Bottles and cans
may explode.
Note

Display controls
19
“Holiday”
If leaving the appliance for a long
period of time, you can switch the
appliance over to the holiday mode.
Important!
Do not store any food in the
fridge compartment during this time.
Press “ ” repeatedly until the
Holiday Icon “ ” appears. The
appliance automatically sets the
following temperatures:
Fridge compartment: 15°C
Freezer compartment: -18°C
If the MODE button is pressed
continuously, the refrigerator
mode will cycle between Energy
Save-Super Cool-Super Freeze-
Holiday four modes, and the
corresponding mode icon will
flash. After 10 seconds of no button
operation, the setting will take
effect, and the current mode icon
will be illuminating.
When setting the refrigeration and
freezing temperature, the relevant
mode functions will exit, and the
mode indicator icon will turn off.
Note
“Vacuum Mode”
“HI-NANO Mode ”
When the Icon “ ” is on it indicates
that the ion system is running. The
functional ions are releasing from the
ionizer and perform the sterilization and
deodorization function.
“Door Open Alarm”
If a door is open for longer than 1
minutes, an alarm will sound to alert
you. The alarm will sound 3 times every
minute for 9 minutes.
To turn off the alarm, close all doors
completely.
When the icon“ ” is
extinguished, it will be illuminated
after press the icon “ ” , and
the ion sterilization system will be
automatically run.
Note
Press “ ” , you can turn on or off the
vacuum function.
When the Vacuum Mode turn on, the
Icon “ ” will be illuminated.
When the Vacuum Mode turn off, the
Icon “ ” will be extinguished.

21
Using your appliance
There are three operating modes for
the Humidity Control Drawer for you
to choose from.
When the control panel is unlocked,
press “ ” continuously, the
operating mode will cycle between
Low humidity “ ” -Medium
humidity “ ” and High humidity
“ ” three modes, and the
corresponding mode icon will flash.
After 10 seconds of no button
operation, the setting will take effect,
and the current mode icon will
illuminated.
“ ”Suitable for storing leafy
vegetables and high moisture fruits,
such as spinach, grapes, kiwi fruit,
apples, etc.
“ ” Suitable for storing spherical
vegetables and fruits, such as winter
melon, watermelon, citrus, tomatoes,
etc
“ ” Suitable for storing milk
powder, dried seafood, and grains,
etc.
Humidity Control Drawer
When the Holiday mode, the
humidity control drawer function
is turned off, and the
corresponding icon is
extinguished. After exiting the
Holiday mode, the normal
function is restored.
When the fridge door or the
Humidity Control Drawer is
Note
opened, and the refrigerator is
not working properly, the
humidity in the Humidity Control
Drawer cannot meet the
requirements.
When the Humidity Control
Drawer is set to low humidity
function for a long time, or the
fridge compartment is set to a
low temperature (such as 3 °C or
2 °C), in order to meet the
humidity requirements, the
temperature of the Humidity
Control Drawer will be lower than
0 °C. Please try to store dry
materials as much as possible, as
other food may be frozen. To
ensure storage efficiency, please
avoid placing food close to the
sensor and ensure that the food
does not block the air outlet.
Please choose the appropriate
mode based on the type of food
being added. If the mode cannot
be selected properly, there may
be problems with fruits and
vegetables being air dried or dry
goods being damp.
When storing dry goods, please
do not put high humidity foods
such as vegetables and fruits in
order to avoid moisture. When
storing food with a strong odor,
be sure to use sealed containers
or cling films for storage to avoid
cross flavoring.

There are three operating modes for
the Vacuum Fresh Drawer for you to
choose from.
When the control panel is unlocked,
press “ ” continuously, the
operating mode will cycle between
Chill Mode “ ” -Fruits and
Vegetable mode“ ” and Cheese
mode “ ” three modes, and the
corresponding mode icon will flash.
After 10 seconds of no button
operation, the setting will take effect,
and the current mode icon will
illuminated.
“ ”Suitable for storing fish, meat,
and other fresh products consumed
on the same day.
“ ” The temperature is basically
consistent with the current set
temperature in the fridge
compartment, suitable for storing
vegetables and fruits.
“ ” Suitable for storing mother
and baby foods that can be
consumed in the short term, such as
baby complementary foods, milk
powder, etc.
When the Holiday mode, the
Vacuum Fresh Drawer function is
turned off, and the corresponding
icon is extinguished. After exiting the
Holiday mode, the normal function is
restored.
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Using your appliance
Vacuum Fresh Drawer
Step1, Initial state.
Step2, Raise the handle control lever.
Step3, After the air enters and the
pressure inside and outside is
balanced, gently pull it out.
Step4, Remove the required items.
Step5, gently pull in the vacuum
drawer.
Step6, Press down and lock the
control lever to automatically
activate the vacuum pumping
function.
Steps for using the vacuum fresh
drawer
Step 1 Step 2
Step 3 Step 4
Step 5 Step 6

24
Using your appliance
There is a rotary separator on the
left-hand side refrigerator
compartment door.
When closing the left-hand door, the
rotary separator folds behind the
right-hand door joining the two
doors.
The temperature of the frame is
controlled to help prevent moisture
from developing on the mullion.
The temperature of the surface may
be warm , which is normal, and will
not affect the performance of the
refrigerator.
Before closing the left-hand door,
make sure the rotary separator is
folded inward. If the rotary
separator is pulled outward it
may became damaged when
you try to close the door.
Note
The freezer compartment is suitable
for storage of foods required to be
frozen, such as meat, fish, ice cream
and other perishable items.
Caution!
Ensure that bottles are not left in the
freezer for longer than needed as
freezing may cause the bottle break.
Bottled or canned liquid are at risk of
exploding caused by volume
expansion and so should not be
stored in the freezer compartment.
3. Using your freezer compartment

For hygienic reasons the appliance
(including exterior and interior
accessories) should be cleaned
regularly (at least every two months). Do not use sharp objects as they
are likely to scratch the surface.
Do not use Thinner, Car detergent
Clorox, ethereal oil, abrasive
cleansers or organic solvent such
as Benzene for cleaning. They
may damage the surface of the
appliance and may cause fire.
Warning
The appliance must not be
connected to the mains during
cleaning. Danger of electrical
shock! Before cleaning switch the
appliance off and remove the
plug from the mains socket.
Warning
To maintain good appearance of
your appliance, you should clean it
regularly.
Wipe the digital panel and display
panel with a clean, soft cloth.
Spray water onto the cleaning cloth
instead of spraying directly on the
surface of the appliance. This helps
ensure an even distribution of
moisture to the surface.
Clean the doors, handles and
cabinet surfaces with a mild
detergent and then wiped dry with a
soft cloth.
Exterior cleaning
You should clean the appliance
interior regularly. It will be easier to
clean when food stocks are low. You
can remove the drawers and
shelves for a more thorough clean.
Wipe the inside of the freezer with a
weak solution of bicarbonate of
soda, and then rinse with warm
water using a wrung-out sponge or
cloth. Wipe completely dry before
replacing the shelves and baskets.
Thoroughly dry all surfaces and
removable parts before putting
them back into place.
Interior cleaning
Cleaning and care
Take care to keep door seals clean.
Sticky food and drinks can cause
seals to stick to the cabinet and tear
when you open the door. Wash the
seals with a mild detergent and
warm water. Rinse and dry them
thoroughly after cleaning.
Door seals cleaning
25

Helpful hints and tips
26
We recommend that you follow the
tips to save energy.
Try to avoid keeping the door open
for long periods in order to conserve
energy.
Ensure the appliance is away from
any sources of heat ( direct sunlight,
electric oven or cooker etc. )
Don't set the temperature colder
than necessary.
Don't store warm food or
evaporating liquid in the appliance.
Place the appliance in a well
ventilated, humidity free room.
Please refer to the installing your
new appliance chapter.
The description of appliance
diagram shows the correct
combination for the drawers, crisper
and shelves, do not adjust the
combination as this is designed to
be the most energy efficient
configuration.
Energy saving tips
Do not place hot food directly into
the refrigerator or freezer, the
internal temperature will increase
resulting in the compressor having
to work harder and will consume
more energy.
Do cover or wrap the food,
particularly if it has a strong flavor.
Place food properly so that air can
circulate freely around it.
Hints for fresh food refrigeration
Meat (All Types) Wrap in polythene
food: wrap and place on the glass
shelf above the vegetable drawer.
According to food storage times and
dates which are suggested by
manufacturers.
Cooked food, cold dishes, etc:
They should be covered and may be
placed on any shelf.
Fruit and vegetables:
They should be stored in the special
drawer provided.
Butter and cheese:
Should be wrapped in airtight foil or
plastic film wrap.
Milk bottles:
Should have a lid and be stored in
the door racks.
Hints for refrigeration
When first starting-up or after a
period out of use, let the appliance
run at least 2 hours on the higher
settings before putting food in the
compartment.
Prepare food in small portions to
enable it to be rapidly and
completely frozen and make it
possible to subsequently thaw only
the quantity required.
Wrap up the food in aluminum foil or
polyethylene food wraps which are
airtight.
Do not allow fresh, unfrozen food to
touch the food which is already
frozen to avoid patrial defrosting.
Hints for freezing

Helpful hints and tips
27
It is recommended to label and date
each frozen package in order to
keep track of the storage time.
Ensure that frozen food has been
stored correctly by the food retailer .
Once defrosted, food will deteriorate
rapidly and should not be re-frozen.
Do not exceed the storage period
indicated by the food manufacturer.
Hints for fresh food refrigeration
If the appliance needs to be
switched off for an extended period,
the following steps should be taken
to prevent mould on the appliance.
1. Remove all food.
2. Remove the power plug from the
mains socket.
3. Clean and dry the interior
thoroughly.
4. Ensure that all the doors are
wedged open slightly to allow air to
circulate.
Switching off your appliance
If you experience a problem with your appliance or are concerned that ine
appliance is not functioning correctly, you can carry out some easy checks before
calling for service, please see below. You can carry out some easy checks according
to this section before calling for service.
Troubleshooting
Don't try to repair the appliance yourself. If the problem persists after you have
made the checks mentioned below, contact a qualified electrician, authorized
service engineer or the shop where you purchased the product.
Warning
Problem Possible cause & Solution
Appliance is not
working correctly
Check whether the power cord is plugged into the power
outlet properly.
Check the fuse or circuit of your power supply, replace if
necessary.

28
Troubleshooting
Problem Possible cause & Solution
Appliance is not
working correctly
Odours from the
compartments
The ambient temperature is too low. Try setting the
chamber temperature to a colder level to solve this
problem.
It is normal that the refrigerator is not operating during the
automatic defrost cycle, or for a short time after the
appliance is switched on to protect the compressor.
The interior may need to be cleaned.
Some food, containers or wrapping cause odours.
Noise from the
appliance
The sounds below are quite normal:
Compressor running noises.
Air movement noise from the small fan motor in the
freezer compartment or other compartments.
Gurgling sound similar to water boiling. Popping noise
during automatic defrosting.
Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and
may need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers knocking against each other.
The motor runs
continuously
It is normal to frequently hear the sound of the motor, it will
need to run more when in following circumstances:
Temperature setting is set colder than necessary.
Large quantity of warm food has recently been stored
within the appliance.
The temperature outside the appliance is too high.
Doors are kept open too long or too often.
After your installing the appliance or it has been switched
off for a long time.

29
Troubleshooting
A layer of frost
occurs in the
compartment
Temperature
inside is too
warm
Check that the air outlets are not blocked by food and
ensure food is placed within the appliance to allow
sufficient ventilation.
Ensure the door can be fully closed . To remove the frost,
please refer to the cleaning and care chapter.
You may have left the doors open too long or too
frequently;
Or the doors are kept open by some obstacle;
Or the appliance is located with insufficient clearance at
the sides, back and top.
Temperature
inside is too cold
Increase the temperature by following the “Display controls”
chapter.
Check whether the top of the refrigerator is tilted back by
10-15mm to allow the doors to self close, or if something
inside is preventing the doors from closing.
Water drips
on the floor
The light is not
working
The LED light may be damaged. Refer to replace LED
lights in cleaning and care chapter.
The control system has disabled the lights due to the
door being kept open too long, close and reopen the
door to reactivate the lights.
For product with light, light source is replaceable only by
qualified engineers.
Doors can’t be
closed easily
The water pan (located at the rear bottom of the cabinet)
may not be properly leveled, or the draining spout
underneath the top of the compressor depot may not be
properly positioned to direct water into this pan, or the
water spout is blocked , or the water is not fully inserted into
the connector.
You may need to pull the refrigerator away from the wall
to check the pan and spout and connector.
Check if the refrigerator is power-off for a long time, this
may cause the ice in the bucket to melt into water, and
flow to the floor.
Problem Possible cause & Solution

To avoid contamination of food, please respect the fllwing instructions
Opening the door for long periods can cause a significant increase of the
temperature in the compartments of the appliance.
Clean regularly surfaces that can come in contact with food and accessible
drainag esystems.
Store raw meat and fish in suitable containers in the refrigerator, so that it is not
in contact with or drip onto other food.
Two-star frozen-food compartments are suitable for storing pre-frozen food,
storing or making ice cream and making ice cubes.
One-, two- and three-star compartments are not suitable for the freezing of
fresh food.
Appropriate food
Eggs, cooked food, packaged food,
fruits and vegetables, dairy products,
cakes, drinks and other foods which
are not suitable for freezing.
Compartments
type
Order Target storage
temp.[°C]
1Fridge +2~+8
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 3
months ,the longer the storage time,
the worse the taste and nutrition),
suitable for frozen fresh food.
2(***)*-Freezer ≤-18
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 3
months, the longer the storage time,
the worse the taste and nutrition),are
not suitable for frozen fresh food.
3***-Freezer ≤-18
Red wine, white wine, sparkling wine
etc.
4 Wine +5~+20
31
Disposal of the appliance

Appropriate foodCompartments
type
Order Target storage
temp.[°C]
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 2
months, the longer the storage time,
the worse the taste and nutrition), are
not suitable for frozen fresh food.
5**-Freezer ≤-12
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 1
month, the longer the storage time,
the worse the taste and nutrition), are
not suitable for frozen fresh food.
6*-Freezer ≤-6
Fresh/frozen pork, beef, chicken,
freshwater aquatic products, etc.(7
days below 0 °C and above 0 °C is
recommended for consumption
within that day, preferably no more
than 2 days). Seafood (less than 0°C
for 15 days, it is not recommended to
store above 0°C).
8chill -3~+3
7 0-star -6~0
Fresh pork, beef, fish, chicken, some
packaged processed foods, etc.
(Recommended to eat within the
same day, preferably not later than 3
days). Partially packed/wrapped up
encapsulated processed foods (non-
freezable foods).
Fresh pork, beef, fish, chicken, cooked
food, etc. (Recommended to eat
within the same day, preferably no
more than 3 days).
9 Fresh Food 0~+8
Disposal of the appliance
32

Disposal of the appliance
Please store different foods according to the compartments or targeted
storage temperature of your purchased products.
If the refrigerating appliance is left empty for long periods, switch off, defrost,
clean, dry, and leave the door open to prevent mould developing within the
appliance.
Note
Food needs to be packed in bags before putting into the refrigerator, and
liquids need to be packed in bottles or capped containers to avoid the
problems because that the product design structure is not easy to clean.
Warning
33
Service Hisense Help Line : 0191 387 0804
Tuotetiedot
Merkki: | Hisense |
Kategoria: | Jääkaappi |
Malli: | RQ768N4GVE |
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