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Tech Support Bulletin

October 3, 2011

Critical Issue: Installing SSDs on Touchcomputers & IDS Computer Modules:

Systems with Microsoft Windows® 7 (or Windows XP/POSReady 2009)

Scenario

If you have ordered an SSD (S-SDolidtate rive) kit to either replace or supplement the factory-installed HDD

(HDDard isk rive) for yourElo TouchSystems Touchcomputeror IDS Computer Module, you need to take

some VERY IMPORTANT steps before using it to ensure that it works properly and to prevent permanent and

unrecoverable damage to the SSD.

Critical Action Needed:

By default, Windows 7 schedules weekly defragmentation of the HDD/SSD to occur. However,

DEFRAGMENTING an SSD will damage and eventually destroy the deviceAfter installing an SSD in a !

Windows system, as soon as the system is rebooted, you MUST IMMEDIATELY take the following steps to

ensure that you do not permanently damage the SSD module:

1. In Windows 7, go to: System Tools Task Scheduler (see Start  All Programs Accessories 

below):

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